Tektalk subscriber

After six weeks as a Tektalk subscriber, I am pissed. The actual service was fine, no problems with installation, and after being sold out by Bell & Cogeco it was refreshing not having telemarketers phoning minutes after it was connected. But Tektalk completely bungled porting over my old number, and after six weeks of playing customer service phone tag it is now apparently gone.

So far between Cogeco (old provider) and Tektalk (new provider) I've been given five different reasons why my old landline number, a number I've had in Canada for fifteen years and the only reason why I was subscribing to Tektalk in the first place, is now gone. I've been through half a dozen providers and the complete incompetence and lack of any form of restoration or restitution is why I am soured on this hole of country as a whole.

So:
1) I am out a few C-notes for hardware, installation, and subscription for a service that was never useful, and in fact harmful. Zero chance of me seeing any money back on wasted subscription fees or purchased hardware. Awesome.

2) The ten hours I've spent on hold being passed from one agent to another.

****WARNING TO ALL POTENTIAL TEKTALK SUBSCRIBERS****

After SIX WEEKS of waiting for my landline number to be ported over I was finally told that you can not move addresses and switch to Tektalk at the same time. You MUST have a previous service at the address you wish to have an older number ported over to.

The fact that it took Teksavvy/Tektalk six weeks until somebody finally told me this, coincidentally after all payments have gone through and one day after my final Cogeco bill was paid, sniffs of underhanded dealing bordering on fraud to sign up new users.

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